Opening Hours and Charges

“Out Of Thin Air” Aerial and Satellite Services, offers a High Quality service that’s both realistic and affordable – a service that includes Free general advice.  However any Detailed Consultation and Written Estimates that have involved research time are now chargeable.

Normal business hours :

Mon-Fri. 8:30am - 5.30pm.   

Saturday Mornings by prior arrangement only.

Saturday afternoon and Sundays: Closed. Sunday is my only day off, please respect this. Any messages will be dealt with ASAP on Monday. 

Easter Holidays: Closed: Good Friday and Easter Monday

 Bank Holiday's: Closed

Christmas Holidays till New Year: Closed

Please also read and understand 'Out of Thin Air aerial and Satellite Services'  Terms of Business. 

Kindly, don't ask for quotes over the phone, i cannot be accurate until i have viewed the task required. I might be able to offer an alternative solution to your perceived problem.

Charges, Please Note:

(from April 2018) Business Charges: normally £40 locally, for the first hour (but can be upto £50 to compensate for fuel useage on longer journeys to a customer, from base), followed by £35 per each subsequent hour.

Out of Business Hours / Weekends and Public Holidays and Emergency call-outs during these times will be charged at the double time the rate of £60 per hour plus fuel useage.

For any work undertaken over 1 and upto 5 working days duration, a discounted daily rate (8 hrs) of £245per day applies.

For any work undertaken of over 5 working days duration a discounted weekly rate (40 hrs) of £1150 per week applies.

Ask me to visit your home for an estimate on the work required. It will help me, I need to understand what you want to achieve in terms of your viewing experience. While i'm there i can assess for example, where an aerial or sat dish can be fitted, what type would work best, what cable lengths are required and carry out a risk assessment -  are there any access problems or obstacles like trees, electrical cables or uneven ground etc.

Please note, thanks to time-wasters, I now have to levi a charge of £60 for all detailed consultation work and written estimates which have required research time. On receiving a written  estimate, if you are then happy for me to proceed, then the fee will be deducted from the final price.

Individual prices are as per estimate, dependent upon local conditions and requirements. Any unforescene work will be charged extra over and above estimate.

Click the above icon for more information

2019 UHF spectrum clearance for mobile broadband services - you may have to retune your Freeview receiver

Click on the following icons for more information linking to respective websites:

freesat

Digital UK

Click on the image above to see what Freeview services you can expect from your location

 

Follow Me

facebook twitter